- Shipping & Handling Charges
- FREE Shipping Policy
- No Extra Charge for Warm Weather Shipping
- Warm Weather Shipping
- FAST 1-3 Day Delivery (When Will I Receive my Order?)
- Shipping to Alaska and Hawaii
- Shipping to P.O. boxes, APO/FPO and International Addresses
- Tracking Your Package
Shipping & Handling Charges
Orders are shipped via FedEx and other premium carriers for the 48 contiguous states and via U.S. Postal Service Priority Mail for Alaska and Hawaii.
For Standard Delivery (1-3 Business Days)
Orders Up to $15.00
$15.01 - $30.00
$30.01 - $39.00
$39.01 and Over
For Alaska and Hawaii
Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
Free Shipping Policy
You will receive FREE Shipping on all orders over $39. Alaska and Hawaii surcharges and fees still apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
No Extra Charge for Warm Weather Shipping
Our PROMAX and PROMAX LS bars are heat sensitive. During the warm weather season, when necessary, we will be upgrading the packaging and shipping method for orders at no cost to our customers. If your PROMAX order requires special packaging to get to you intact, we will not charge you for extra shipping costs in excess of the delivery charges that you specify during checkout. Please note that due to the extreme temperatures this time of year, we will only be shipping orders containing PROMAX and PROMAX LS bars on Monday, Tuesday and Wednesday. Orders placed after 5 p.m. on Wednesday may not be shipped until the following Monday to minimize exposure to high temperatures while in transit to you. This free upgrade offer is temporary, and subject to change without notice.
Warm Weather Shipping
NOTE: Due to the heat sensitivity of some of our products, when transit routes or destination temperatures are over 74 degrees F, orders will be shipped in insulated packaging with cold packs to protect these products from the heat. Additionally, we will only ship these orders on Monday, Tuesday or Wednesday so your order will not be in transit over the weekend.
Fast 1-3 Day Delivery to Contiguous U.S.
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day and you will receive it in 1 to 3 business days depending on your ZIP Code. Check out our ZIP Code delivery time tool to find your delivery time. Note that the cutoff time is in the time zone of the order's destination.
Some circumstances may result in delayed shipping or delivery:
What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.
Shipping to Alaska and Hawaii
Standard Delivery to these addresses is available for an extra charge of $8.00. Orders will be shipped via U.S. Postal Service Priority Mail and therefore P.O. Boxes are acceptable.
NOTE: Heavy Orders (Orders Over 20 lbs.) shipped to Alaska and Hawaii may require an overweight surcharge IN ADDITION to the regular $8.00 surcharge. We will contact you prior to shipping if any additional surcharge is required.
NOTE: Warm Weather Shipping orders to Alaska and Hawaii will require a surcharge of $0.00 IN ADDITION to the regular $8.00 surcharge.
Shipping to P.O. Boxes, APO/FPO and International Addresses
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.
Tracking Your Package
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from Your Account.